Help & Support
Technical HelpTechnical Help
Assistance with troubleshooting common issues, and technical support to enhance your experience.
If the password reset link fails, ensure your browser is updated. Clear your cache and cookies, then try the password reset process again.
First, check your spam or junk folder. If it is still missing, go back to the login page and select the option to resend the verification email to the address you provided.
FMCSA data is updated on our platform based on the latest available information from the federal database. If you see a discrepancy, please contact us with the USDOT/MC number so we can investigate the feed.
If you receive an error, make a note of the text and the page you were on. Try using a different web browser, or contact our support team with the details for a quick resolution.
You can manage all email notifications, such as updates on your review status, within the "Account Settings" or "Profile Settings" area of your reviewer dashboard.
First, try searching by the company's official name, USDOT, or MC number. If you still cannot find them, you can select an option within the review submission form to request that the company be added to our database.
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