Technical Help
Assistance with troubleshooting common issues and getting technical support to enhance your experience.
Update your browser first. Clear your cache and cookies. Then try the reset link again.
Check your spam folder first. Still missing? Go to the login page and resend the verification email.
We pull that data straight from the federal database. If something looks off, send us the USDOT or MC number and we'll check the feed.
Note the error message and the page you were on. Try a different browser, or send us the details and we'll help.
Go to "Account Settings" or "Profile Settings" on your dashboard. You can turn email updates on or off there.
Search by name, USDOT, or MC number first. Still no luck? Use the review form to ask us to add them.
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