Help & Support
Company AccountsCompany Accounts
Information for transport providers on managing profiles, and maintaining a positive presence on Transportvibe.
Companies can use the "Claim This Profile" link on their respective page. They must provide official documentation proving ownership and association with the registered USDOT/MC number.
Claiming a profile allows a company to update its official business information, monitor its star rating, and, most importantly, respond publicly to customer reviews.
Yes. A claimed company can post an official, public response to any review on its profile to provide context, address concerns, or explain a resolution.
Yes. A company can flag a review they believe violates Transportvibe's policy, such as containing hate speech or being submitted by a non-customer. Our moderation team will then re-verify the review.
No. Licensing details like USDOT/MC numbers are automatically updated directly from the official FMCSA database to ensure accuracy. Companies cannot manually change this information.
No. The ability to claim a profile and respond to customer reviews is a free service provided to registered auto transport companies to foster transparency.
What Full Service customers say
Still have questions?
Ask Transportvibe AI it can answer any shipping question in real time.