Scam Prevention & Safety
Critical advice on avoiding fraudulent practices, with tips for ensuring safe and secure vehicle transport.
Watch for a company that wants full payment upfront, won't share a USDOT or MC number, has a "Revoked" status, or has a pile of bad reviews.
A quote that's way too low is a red flag. The company may hold your car for more money later, or struggle to find a legal carrier.
No. Skip wire transfers, Zelle and cash. You can't trace or reverse them. Pay by credit card instead; it protects you.
It means they can't legally move your car. The FMCSA pulled their authority. Don't hire them.
The Federal Motor Carrier Safety Administration is a federal agency. It regulates trucking, including car shippers, for safety and licensing.
Licensing means they're legal, insured and held to federal safety rules.
Take the number from Transportvibe and search it on the FMCSA's SAFER database. You'll see their real registration.
Yes. Brokers need their own FMCSA license, usually a separate "Broker" authority with an MC number.
Call the police if a carrier demands more than your Bill of Lading says. Report the company to the FMCSA right away.
Report them to the FMCSA through their National Consumer Complaint Database. You can also tell us, and we'll look into it.
Write the damage on the Bill of Lading before the driver leaves. Get their signature. Take photos. Then contact the company to file a claim.
Carriers must carry cargo insurance, but the coverage amount varies. Ask for their insurance certificate and check the limits before you book.
That's up to you. For a high-value or classic car, extra coverage can fill the gaps in a carrier's standard insurance.
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