Conditional — A solid pick if you value communication
Apex Auto Transport carries a TrustScore of 69/100, landing in the Mixed range mostly because the review count sits under 500, which caps how much confidence the score can earn. Where the company clearly delivers is communication, pickup and delivery timing, and driver professionalism, backed by a clean 5.0 average across Google, Trustpilot, and BBB. The softer spots are pricing, shipment updates, and issue resolution, where a handful of complaints show up. FMCSA authority is active, but the broker has only been registered since 2023, so the record is thinner than most established names in this space. Good choice if you want a broker that answers the phone and shows up on time, less ideal if you're basing your decision on years of proof.
How the 69 is calculated
Apex Auto Transport's TrustScore pulls from 4 verified review platforms — Google, Trustpilot, BBB, and ConsumerAffairs — plus FMCSA authority status and Transportvibe's own verified shipment data. No single platform carries the score alone.
The evidence ceiling is the one number that should shape your expectations: Apex's ratings are consistently positive, but the sample is thin enough that a few negative Google and BBB reviews carry more weight than they would for a broker with a deeper record. Plan to treat the 5.0 as a promising early signal, not a settled reputation.
We needed our fifth wheel camper hauled from Ohio to New York after our truck was stolen. Tyler gave a fair price and communicated well throughout the whole process. Driver was on time and arrived when he said he would.
— Trevor Quayle, Verified customer · Ohio → New York
What Apex Auto Transport does well — and where they fall short
Based on aggregated review data across 4 platforms and FMCSA registration records — not Apex's own marketing.
✓ Strengths
- Communication is the clearest strength across reviews, with only a small number of complaints on this front
- Delivery and pickup timing are consistently rated positively, suggesting reliable scheduling
- Driver professionalism comes up as a recurring positive theme
- Active FMCSA broker authority, confirming current federal registration
- Perfect 5.0 average holds across Google, Trustpilot, and BBB
⚠ Weaknesses
- Pricing draws some minor complaints in the review record
- Shipment updates are flagged as an occasional weak point
- Issue resolution has a few noted concerns, though not a dominant theme
- Review volume is thin (241 total, fewer than 500), which limits how confidently the score can be trusted
- Only 2 years in FMCSA's federal record, so there's less of a track record than more established brokers
Performance data — the numbers behind the score
These are aggregated from FMCSA federal records and cross-platform review data, not Apex's own marketing.
3 yrs
In Operation
5★
Avg Rating
A-
BBB Rating
1591925
MC Number
4148287
USDOT Number
What customers actually say — the good, mixed, and bad
Selected verified reviews representing the full distribution of Apex Auto Transport experiences — not cherry-picked five-star testimonials.
★★★★★
“Quoted $680. At pickup the driver said $860. Apex Auto Transport covered the difference after I called — but I shouldn't have had to call.”
Phoenix → Dallas · Open · TruckPrice increase at pickupCompany facts — FMCSA, licensing, payment terms
Before you book any broker, verify their FMCSA credentials independently. The data below is pulled from public FMCSA records and Apex Auto Transport's published terms.
How APEX compares — head to head
Same methodology, same 6 sources — apples to apples comparison with other top-rated brokers on Transportvibe.
Apex Auto Transport
Sherpa Auto Transport LLC
SGT Auto Transport
AmeriFreight Inc.
Pricing = quote accuracy. Comms = customer-reported communication quality during transit.
The bottom line — who should use Apex Auto Transport and who shouldn't
Use Apex Auto Transport if:
You are shipping a standard vehicle on a popular corridor, you want competitive pricing with a high probability of the quote holding, and you don't need constant communication during transit. Their deep carrier network and 92% on-time rate make them a strong, low-risk choice.
Consider Sherpa instead if:
Communication during transit is your top priority, you want a contractual price lock guarantee included by default, or you are shipping a high-value vehicle and want a higher-touch experience.
Avoid Apex Auto Transport if:
Your pickup location is rural or low-demand and you have a tight schedule. Their carrier network is excellent on major corridors but thinner where carrier volume is low — and that is where the quote-to-paid gap appears.