US Star Trucking LLC
US Star Trucking LLC has a TrustScore of 67/100 and a Mixed rating. Its federal broker authority is active, and the review base is fairly large, with 5,699 counted reviews across Google, Trustpilot, and BBB, plus 943 reviews we read. The reviews we read show real strengths in communication, delivery timing, vehicle condition, and driver professionalism, with the newest review from July 2026. The tradeoff is that pricing, pickup timing, and especially issue resolution also draw meaningful complaints, so the evidence does not rise to Trusted. The mix of praise and complaints across several themes keeps the result in the middle, even with active authority and broad review coverage.
Reviews across platforms
What They're Good At & What to Watch
Where US Star Trucking LLC delivers
Active FMCSA broker authority.
Active FMCSA broker authority.
5
5,699 counted reviews across Google, Trustpilot, and BBB, with 943 reviews we read.
The reviews we read praise communication
The reviews we read praise communication, delivery timing, vehicle condition, and driver professionalism.
The newest review is
The newest review is from July 2026.
What to be aware of
Pricing has both praise
Pricing has both praise and complaints in the reviews we read.
Pickup timing draws more
Pickup timing draws more complaints than praise in the reviews we read.
Issue resolution is a
Issue resolution is a clear weak spot in the reviews we read.
The review pattern is
The review pattern is mixed enough that it does not support a Trusted result.
Company information
Held by the carrier, not US Star Trucking LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About US Star Trucking LLC
Cars, SUVs, pickups, motorcycles and heavy equipment all move through US Star Trucking LLC, a Knoxville, Tennessee car shipping broker. It arranges open car shipping, enclosed auto transport and door-to-door or terminal-to-terminal delivery. Its website says it serves all 50 states, including Alaska and Hawaii, plus international shipments.
US Star's terms put real numbers on its fees. Quoted prices include a 7% discount for cash, so card payments cost the full amount. Its terms set a $200 administration fee for cancelled orders, a $75 rescheduling fee if your vehicle isn't ready at pickup, and a $150 charge for non-running vehicles. The terms also say the company can cancel an order at any time.
The homepage says a small deposit secures your spot after you accept a quote. Pickup and delivery dates aren't guaranteed, according to the terms. Pickups by appointment are available for an extra fee using smaller carriers.
You can pack up to 100 pounds of personal items in the trunk, with no heavy articles. Hawaii and overseas shipments must be completely empty. Vehicles should have no more than half a tank of fuel.
US Star brokers each move to an outside carrier, and that carrier's cargo insurance of $100,000 to $250,000 per load covers your car, according to its terms. Damage must be noted at delivery and claimed in writing within 15 days.
US Star Trucking LLC is based in Knoxville. Its broker license, MC-206532, is active, along with USDOT 3205543, and its federal record dates to 2018.
