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Safe Auto Trucking
Safe Auto Trucking has a TrustScore of 63/100 and a rating of Mixed. It has active FMCSA broker authority, and the reviews we read are mostly positive on communication, shipment updates and tracking, delivery timing, vehicle condition, and driver professionalism. The tradeoff is that pricing and issue resolution draw more complaints than praise, and pickup timing is more evenly split, which keeps the evidence from reaching Trusted. The company has 2,380 counted reviews, with 2,306 on Google and 74 on BBB, and the newest review is from November 2025. Its active broker authority is a factual check, and the review record shows both clear strengths and some recurring concerns.
Reviews across platforms
What They're Good At & What to Watch
Where Safe Auto Trucking delivers
Active FMCSA broker authority
Active FMCSA broker authority
2
2,380 counted reviews, with 2,306 on Google and 74 on BBB
The reviews we read
The reviews we read are mostly positive on communication
The reviews we read are mostly positive on shipment updates and tracking
The reviews we read are mostly positive on shipment updates and tracking, delivery timing, vehicle condition, and driver professionalism
What to be aware of
Pricing draws more complaints
Pricing draws more complaints than praise in the reviews we read
Issue resolution also draws
Issue resolution also draws more complaints than praise
Pickup timing is more
Pickup timing is more evenly split between praise and complaints
The newest review is
The newest review is from November 2025
Company information
Held by the carrier, not Safe Auto Trucking. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Safe Auto Trucking
Safe Auto Trucking LLC is a Philadelphia, Pennsylvania auto transport broker, which means it books carriers rather than running its own trucks. It arranges open car shipping and enclosed auto transport, and its site says it serves all 50 states.
Its quotes are estimates, not locked prices. In its replies to BBB complaints, the company says the final price depends on what carriers accept at dispatch. It also says the deposit becomes non-refundable once the carrier search begins. Its terms charge a $200 administration fee for orders cancelled before one week after the requested pickup date. A $75 rescheduling fee applies if the carrier arrives and the vehicle isn't ready. Non-running vehicles carry a flat $150 fee. The balance goes to the driver at delivery.
Safe Auto doesn't publish pickup windows or transit times. Its terms say it can't guarantee pickup or delivery on a specific date. You get your quote by email and text, and you can book online through the link. The company notifies you once a trucker is assigned. If your vehicle becomes unavailable during the pickup window, its terms let it cancel the order with no refund.
Hawaii moves count as overseas shipments, so the vehicle must be empty except for factory equipment. On mainland routes, you can pack up to 100 lbs of personal items in the trunk. Vehicles should have no more than half a tank of fuel.
Coverage comes from the carrier. Its terms list $100,000 to $250,000 in cargo insurance per load and at least $750,000 in liability coverage. Damage must be noted at delivery and claimed in writing within 15 days.
Safe Auto Trucking is registered with FMCSA as a broker under USDOT 3829832 and MC-1388861, and its authority is active. BBB lists its incorporation as February 2022, and its federal record begins the same year. It operates from 13512 Bustleton Ave in Philadelphia. It isn't BBB accredited.
