Wheels Up Auto Transport has a TrustScore of 69/100 and a mixed rating. It holds active FMCSA broker authority and has 194 counted reviews, all on Google, with an average star rating of 4.8. The reviews we read mostly praise its communication, delivery timing, and shipment updates, with additional positive feedback on vehicle condition and driver professionalism. However, some customers have expressed concerns about pricing, pickup timing, and issue resolution. The score is capped at 69 because the company has fewer than 500 counted reviews, limiting the overall confidence in the rating. The newest review is from April 2026.

I had a very unorganized and stressful experience with this broker. I first contacted Melanie on March 3rd to schedule vehicle transport for a specific pickup date of March 18th for our cross-country move. On March 8th, I followed up asking for a pickup time and was told it was too early for an exact time, but she a...

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