Puerto Rico Car Transport has a current TrustScore of 60 and is classified as MIXED. The available review record is broad enough to show both clear strengths and meaningful cautions: customers frequently praise communication and delivery timing, while pricing, pickup timing, updates, and issue resolution draw recurring complaints. The result is held in the middle by the balance of positive and negative feedback, plus a review set that is large but still below the ceiling for a stronger verdict. This is not a statement that service is poor overall; it means the evidence supports a mixed customer experience with some dependable positives and some uneven spots that matter to shippers.

It needs to find better people for their customer service. The agent was unprofessional and didn’t provide the appropriate updates and changed the pickup dates at their convenience. Same excuse after another. The truck broke down. They cancelled the order just because they couldn’t provide a service.

It needs to find better people for Customer Service

If I can give this company 0 stars I would. DO NOT TRUST THIS COMPANY. Horrible customer service and lack of communication. I was moving to PR in December, this company seemed trust worthy and I was mistaken. I made this appointment with them since November and they never got back to me on looking for a driver for m...

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