Xpress Auto Transportation Inc.
Xpress Auto Transportation Inc. holds a TrustScore of 83/100 and is rated Trusted, based on 1,532 reviews from Google, Trustpilot, and BBB. The reviews we read highlight strong communication, with many customers appreciating clear updates and shipment tracking. Driver professionalism and delivery timing also receive frequent praise. While some customers mention concerns about pricing and pickup timing, these complaints represent a smaller portion compared to the overall positive feedback. Issue resolution shows mixed feedback but is not a dominant theme. The company maintains active federal broker authority, and the newest review is from July 2026.
Reviews across platforms
What They're Good At & What to Watch
Where Xpress Auto Transportation Inc. delivers
1
1,532 counted reviews across Google, Trustpilot, and BBB
Strong praise for communication
Strong praise for communication and shipment updates in the reviews we read
Driver professionalism and delivery
Driver professionalism and delivery timing are frequently praised
Active federal broker authority
Active federal broker authority
What to be aware of
Some customers mention pricing
Some customers mention pricing concerns
A smaller portion of
A smaller portion of reviews note pickup timing complaints
Issue resolution receives mixed
Issue resolution receives mixed feedback in the reviews we read
Company information
Held by the carrier, not Xpress Auto Transportation Inc.. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Xpress Auto Transportation Inc.
Car dealers, auction buyers, online shoppers and military families are the people Xpress Auto Transportation Inc., a Fort Mill, South Carolina auto transport broker, builds its service pages around. It arranges open car shipping, enclosed auto transport, door-to-door delivery and expedited shipping, and it says it ships nationwide.
Xpress puts its extra charges in writing. Its terms list a $150 fee for a non-running vehicle and $75 to reschedule if your car isn't ready at pickup. Personal items are capped at 100 pounds in the trunk, and every extra 100 pounds costs $75. Cancel less than a week before your requested pickup date and you pay an administration fee equal to your reservation amount.
Auction and online purchases get hands-on help. The company says it contacts the seller, sorts out gate passes and auction paperwork, and schedules the pickup so you don't have to. It also books RVs, boats, motorcycles, heavy equipment, and classic and luxury cars.
Its booking page says a small deposit holds your reservation. The rest goes to the driver at delivery. Cash is preferred. Zelle, CashApp or Venmo work if the driver agrees, and a driver who takes cards adds a 4% fee, according to its terms.
As a broker, Xpress doesn't move vehicles itself. Its terms say assigned carriers hold up to $250,000 in cargo coverage and at least $750,000 in liability coverage. Note any damage when the car arrives, then send a written claim within 15 days.
Xpress Auto Transportation Inc. is registered at 3073 Allendale Dr in Fort Mill, South Carolina. BBB records show the business started in June 2023 and incorporated in August 2024. Its federal registration is USDOT 4288285, MC-1668123, and its broker authority is active. Xpress has applied for BBB accreditation but isn't accredited yet.
