United Freeway Transportation LLC
United Freeway Transportation LLC has a TrustScore of 82/100 and a rating of Trusted, supported by 4,047 counted reviews across Google, BBB, and Trustpilot. The reviews we read are strongest on communication, driver professionalism, delivery timing, and vehicle condition, with many customers praising clear updates and careful handling. There are some smaller tradeoffs around pricing, pickup timing, and issue resolution, but those concerns appear in a minority of the review evidence rather than as the main pattern. Its federal broker authority is active, and the newest review is from July 2026. The review record is broad enough to give the score solid support, with most counted reviews on Google.
Reviews across platforms
What They're Good At & What to Watch
Where United Freeway Transportation LLC delivers
4
4,047 counted reviews across Google, BBB, and Trustpilot
The reviews we read
The reviews we read most often praise communication
The reviews we read also praise driver professionalism
The reviews we read also praise driver professionalism, delivery timing, and vehicle condition
Its federal broker authority
Its federal broker authority is active
What to be aware of
Some reviews mention pricing
Some reviews mention pricing concerns
Some reviews mention pickup
Some reviews mention pickup timing concerns
Issue resolution gets mixed
Issue resolution gets mixed feedback in a smaller share of the reviews we read
Company information
Held by the carrier, not United Freeway Transportation LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About United Freeway Transportation LLC
United Freeway Transportation LLC is an Allentown, Pennsylvania auto transport broker that arranges open and enclosed car shipping, door-to-door delivery and expedited transport across the 48 contiguous states. It doesn't ship to Alaska or Hawaii.
Pickup timing depends on the rate you choose. At the Economy Saver Rate, United Freeway looks for a carrier within about 7 work days of your first available date, with no guarantee, and its terms say the price may be raised in steps if no carrier accepts. The Guaranteed First Class Rate locks the price and the pickup to a set day or the next day after your vehicle is available.
Once a carrier is assigned, the driver calls at least an hour before pickup and usually 24 hours before delivery. The company publishes average delivery times of 1 to 2 business days for expedited, 3 to 5 for open and 5 to 7 for enclosed transport. It doesn't say whether these count from booking or pickup, and its terms say delivery dates aren't guaranteed.
Beyond standard cars, United Freeway ships classic cars, inoperable vehicles, motorcycles, RVs and trailers, boats and heavy equipment. It works with individuals, families, students, military members, online car sellers and businesses, and it assigns a personal agent to each load.
The service fee is charged when a carrier accepts the order, and the balance goes to the driver at delivery in cash or certified funds. Cancellation is free until then and costs at least $200 after. Paying the full amount by card adds an 8.75% to 9.75% fee.
As a broker, United Freeway never takes custody of your vehicle. It says it vets carriers for licensing, insurance, driving history and safety ratings and keeps each carrier's insurance on file. That carrier's policy covers your car in transit.
The company started operating in September 2021. FMCSA lists it under USDOT 3713977 and MC-1304594 with active broker authority, at 4628 Broadway in Allentown. It has been BBB accredited since November 2022.
