UDS Auto Logistics
UDS Auto Logistics has a TrustScore of 46/100 and a rating of Caution. It has active FMCSA broker authority, and the reviews we read show real praise for communication, delivery timing, shipment updates, vehicle condition, and driver professionalism. At the same time, the reviews also include notable complaints about pricing, pickup timing, and especially issue resolution, which keeps the evidence from reaching Trusted. The company has 234 counted reviews across Google, Trustpilot, and BBB, with the newest review from May 2026. That is enough review evidence to see both strengths and tradeoffs, but not enough to make it broadly recommendable from the facts alone.
Reviews across platforms
What They're Good At & What to Watch
Where UDS Auto Logistics delivers
Active FMCSA broker authority.
Active FMCSA broker authority.
The reviews we read praise communication
The reviews we read praise communication, with 101 praising reviews.
The reviews we read praise delivery timing
The reviews we read praise delivery timing, shipment updates and tracking, vehicle condition, and driver professionalism.
It has 234 counted reviews across Google
It has 234 counted reviews across Google, Trustpilot, and BBB, so there is some public review evidence to check.
What to be aware of
The reviews we read include complaints about pricing
The reviews we read include complaints about pricing, pickup timing, and issue resolution.
Issue resolution stands out as a concern in the reviews we read
Issue resolution stands out as a concern in the reviews we read, with more complaints than praise on that theme.
The TrustScore is 46/100
The TrustScore is 46/100, which reflects mixed evidence rather than a clearly strong pattern.
Company information
Held by the carrier, not UDS Auto Logistics. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About UDS Auto Logistics
UDS AUTO LOGISTICS, legally registered as USA DIAGONAL SERVICES LLC, is identified in federal transportation records by USDOT 4152634 and MC 1594427.
FMCSA lists UDS AUTO LOGISTICS's USDOT registration status as ACTIVE and its broker operating-authority status as ACTIVE. These are the current federal registration and broker-authority statuses.
The FMCSA public record for UDS AUTO LOGISTICS begins in 2023; this is the earliest available federal record, not a verified founding date. UDS AUTO LOGISTICS arranges open transport and enclosed transport services listed in its company profile.
External consumer feedback on UDS AUTO LOGISTICS presents a mixed picture: Google reviews average 4.5 out of 5 from 109 reviews, indicating generally favorable experiences. In contrast, the Better Business Bureau profile shows a low average rating of 1.83 from 24 reviews, an F grade, and 23 complaints, 14 of which were closed in the past year. Trustpilot ratings occupy a middle ground with an average of 3.9 out of 5 across 101 reviews.
Customer feedback reveals strengths in communication, delivery timing, updates and tracking, vehicle condition, and driver professionalism, which tend to be more positive. However, pricing, pickup timing, and issue resolution receive more frequent negative comments, despite some positive experiences noted. These patterns are consistently observed across Google, BBB, and Trustpilot reviews.
The available external reviews provide a broad but divergent perspective on UDS AUTO LOGISTICS, with Google offering a notably positive view, the BBB indicating substantial customer dissatisfaction, and Trustpilot reflecting a moderate consensus. The consistency of mixed service-theme feedback across these platforms suggests a nuanced customer experience profile, though the relatively limited number of reviews may not fully represent the complete range of client interactions.
