Ship a Car Direct Inc.
Ship a Car Direct Inc. has a TrustScore of 81/100 and a Trusted rating, supported by a large review base and mostly favorable feedback in the reviews we read. The strongest patterns are communication, delivery timing, and vehicle condition, with many reviewers praising clear updates and careful handling. There are also some complaints, especially around pickup timing and issue resolution, but they are smaller than the positive feedback overall. Its federal broker authority is active, and the newest review is from May 2026. Almost all of its 1,992 counted reviews are on Google, Trustpilot, and BBB.
Reviews across platforms
What They're Good At & What to Watch
Where Ship a Car Direct Inc. delivers
Active FMCSA broker authority
Active FMCSA broker authority
1
1,992 counted reviews across Google, Trustpilot, and BBB
The reviews we read most often praise communication
The reviews we read most often praise communication, delivery timing, and vehicle condition
Google averages 4.6 stars
Google averages 4.6 stars, Trustpilot averages 4.9 stars, and BBB averages 4.3 stars
What to be aware of
Some reviews mention pickup
Some reviews mention pickup timing delays
Issue resolution has more complaints than some other themes
Issue resolution has more complaints than some other themes, so it is worth checking how problems are handled before booking
Company information
Held by the carrier, not Ship a Car Direct Inc.. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Ship a Car Direct Inc.
Open and enclosed car shipping is the core of what Ship a Car Direct Inc., a car shipping broker in Hygiene, Colorado, books for its customers. It also arranges door-to-door delivery, express auto transport and classic car moves across the 48 contiguous states. For Hawaii, it trucks your car to or from the port in Long Beach, California, and an ocean line such as Matson or Pasha handles the sea leg.
If the carrier's insurer refuses a valid damage claim, Ship a Car Direct pays up to $500. Its terms call this the Damage Free Guarantee. You file with the carrier and its insurance company first, get denied, then show proof of the repair or of the deductible you paid on your own policy. A $1,000 deductible still tops out at $500. The guarantee page adds that you must report damage within 24 hours of delivery, and mechanical problems and pre-existing marks are excluded.
You pay nothing to book. The terms say the service fee is charged only after a carrier is assigned and confirmed. Cancel after that and you owe $100. If no carrier is found within 7 days of your first available pickup date, you can walk away free. The balance goes to the driver at delivery in cash or a cashier's check. Non-running vehicles add $150, and a car that isn't ready at pickup can trigger a $100 dry-run fee.
Coast-to-coast moves average 7 to 10 days in transit, according to its FAQ. A correctly priced order usually gets picked up within a day or two of your first available date. The terms still treat any pickup date you give as a request.
Ship a Car Direct never takes possession of your vehicle. The carrier's cargo policy is primary, and you can ask for the carrier's insurance certificate and operating authority on request.
Ship a Car Direct started in January 2008 and has been BBB accredited since February 2008. Its office is at 11830 N 75th St in Hygiene, Colorado. The company holds active FMCSA broker authority (USDOT 2241272, MC-632461).
