Parker Auto Transport LLC
Parker Auto Transport LLC has a TrustScore of 48/100 and a rating of Caution. The reviews we read are limited, with 26 counted reviews total: 16 on Google and 10 on Trustpilot, and the newest review is from August 2023. The main pattern is mixed: reviewers often praise pickup timing, delivery timing, and communication, but there are also complaints about issue resolution, communication, pricing, and shipment updates and tracking. Its FMCSA broker authority is active, so the caution here comes from the modest review base and the mixed feedback, not from a missing federal authority. The reviews and authority information do not give enough evidence to call it a stronger option.
Reviews across platforms
What They're Good At & What to Watch
Where Parker Auto Transport LLC delivers
Active FMCSA broker authority.
Active FMCSA broker authority.
Reviewers often praise pickup
Reviewers often praise pickup timing and delivery timing.
Communication gets more praise
Communication gets more praise than complaints in the reviews we read.
Vehicle condition and driver
Vehicle condition and driver professionalism also receive some positive feedback.
What to be aware of
The review base is small
The review base is small, with 26 counted reviews across Google and Trustpilot.
The newest review is from August 2023
The newest review is from August 2023, so the public review record is not current.
Issue resolution draws more
Issue resolution draws more complaints than praise in the reviews we read.
Pricing and shipment updates and tracking have both praise and complaints
Pricing and shipment updates and tracking have both praise and complaints, so the feedback is mixed.
Company information
Held by the carrier, not Parker Auto Transport LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Parker Auto Transport LLC
Parker Auto Transport LLC is an Arizona auto transport broker, which means it books licensed carriers to move your vehicle. FMCSA lists it in Dewey-Humboldt, while its website points to Chandler. It arranges open car shipping on single-level or double-decker trucks, enclosed auto transport on request, and terminal drop-off or pickup. Trips run from 50 miles to across the 48 contiguous states, the company says.
Damage has to go on paper before the driver leaves. Parker's FAQ says a condition report is done at pickup and the same report comes back at delivery. New damage must be noted and signed for by the driver right then, and claims raised later won't be honored. Its terms put damage claims on the assigned carrier, which must carry at least $1 million in public liability coverage.
The FAQ suggests booking about a week ahead. Coast-to-coast transit usually takes 7 to 10 days. Pickup and delivery dates aren't guaranteed, but immediate pickup and rush delivery cost extra. Door-to-door service depends on your street. The trucks are 75 feet long, so you may meet the driver at a spot a truck can reach.
Quotes stay valid for 10 days. You pay a deposit when you order, and you get a full refund if you cancel before the car is scheduled for pickup. Once a driver is assigned, the deposit is non-refundable. The balance goes to the driver at delivery in cash, cashier's check or money order, and Parker also takes credit cards. Inoperable and oversize vehicles cost more. If you don't mention that upfront, extra charges are due in cash or money order and a dry run fee may apply.
FMCSA lists Parker at 12200 E State Route 69 #269 in Dewey-Humboldt, AZ, and its federal record begins in 2011. It is registered with FMCSA as a broker under USDOT 2244259 and MC-676272, and that authority is active. No BBB profile turned up for the company.
