Mile Auto Transport LLC
Mile Auto Transport LLC has a TrustScore of 67/100 and a Mixed rating. Its active FMCSA broker authority is a positive sign, and the reviews we read are mostly favorable on communication, delivery timing, pickup timing, and vehicle condition. The tradeoff is that the evidence base is still limited, with 186 counted reviews total and most of them on Trustpilot, so the score is based on a relatively small public record. The reviews we read also include some complaints about pickup timing, delivery timing, pricing, and issue resolution, which keeps it from a Trusted result. The newest review is from May 2026, and its active broker authority is on record.
Reviews across platforms
What They're Good At & What to Watch
Where Mile Auto Transport LLC delivers
Active FMCSA broker authority
Active FMCSA broker authority
180 counted reviews on Trustpilot and 6 on BBB
180 counted reviews on Trustpilot and 6 on BBB, for 186 counted reviews total
The reviews we read are mostly favorable on communication
The reviews we read are mostly favorable on communication, delivery timing, pickup timing, and vehicle condition
The newest review is
The newest review is from May 2026
What to be aware of
The evidence base is still limited
The evidence base is still limited, with 186 counted reviews total
Some reviews we read mention complaints about pickup timing
Some reviews we read mention complaints about pickup timing, delivery timing, pricing, and issue resolution
Most counted reviews are on Trustpilot
Most counted reviews are on Trustpilot, so the public record is still fairly narrow
Company information
Held by the carrier, not Mile Auto Transport LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Mile Auto Transport LLC
Open and enclosed car shipping is the core of Mile Auto Transport LLC's work as a Chicago, Illinois auto transport broker. It also arranges door-to-door delivery, expedited shipping and boat transport, and it says it serves customers across the United States. Its site doesn't explain how Alaska or Hawaii shipments work.
Mile's terms list every charge in order. Placing an order starts with a $1 card authorization, and Mile may add a non-refundable booking fee of up to $75. The Initial Payment is charged to your card once a carrier is assigned. The balance goes to the driver at delivery in cash or certified check. Cancelling before dispatch costs a $25 dispatch fee. After dispatch, Mile keeps the Initial Payment.
Cars, SUVs and pickups make up the standard list. Mile also ships boats, UTVs, ATVs, tractors, travel trailers and classic, luxury and custom vehicles. It accepts non-running vehicles, though extra fees may apply. Its service pages cover military members, students, snowbirds, dealership buyers and auction purchases. Spanish speakers get a separate phone line.
Mile doesn't publish pickup windows or transit times. Its terms say all dates are estimates. Once a truck is booked, you get a dispatch email with the carrier's details and estimated pickup and delivery dates. The company offers multi-vehicle discounts but doesn't publish the amounts.
The carrier's cargo policy covers your vehicle in transit. Mile says it checks that each carrier meets DOT insurance rules, and it will send the carrier's certificate of insurance on request. Note any new damage on the Bill of Lading at delivery. Signing it without notes releases both Mile and the carrier from claims, according to its terms.
Mile Auto Transport incorporated in October 2020, according to BBB, and its FMCSA record begins in 2024. The company operates from 2021 S Throop St in Chicago. Its federal registration is USDOT 4175582, MC-1606817, and its broker authority is active. It has been BBB accredited since June 2024.
