Hermes Auto Carriers Inc.
Hermes Auto Carriers Inc. has a TrustScore of 51/100 and a rating of Caution. It has active FMCSA broker authority, and 94 counted reviews are on Google, with the newest review from March 2026. The reviews we read show clear praise for communication and some positive comments on vehicle condition, but there are also complaints about pricing and issue resolution. With only 48 reviews we read and low evidence confidence, the picture is still limited, so the score reflects mixed review evidence rather than a strong, settled pattern.
Reviews across platforms
What They're Good At & What to Watch
Where Hermes Auto Carriers Inc. delivers
Active FMCSA broker authority.
Active FMCSA broker authority.
94 counted reviews are
94 counted reviews are on Google.
The reviews we read
The reviews we read praise communication more often than they complain about it.
The reviews we read
The reviews we read include positive comments about vehicle condition.
What to be aware of
The reviews we read
The reviews we read include complaints about pricing.
The reviews we read
The reviews we read include complaints about issue resolution.
Only 48 reviews we read
Only 48 reviews we read, so the evidence base is still limited.
Evidence confidence is low
Evidence confidence is low, so the TrustScore should be read cautiously.
Company information
Held by the carrier, not Hermes Auto Carriers Inc.. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Hermes Auto Carriers Inc.
Hermes Auto Carriers Inc. has arranged car shipping out of Astoria, New York, since late 2025, when FMCSA granted its property broker authority. The Queens broker books open car transport for daily drivers, SUVs and pickups, enclosed auto transport for classic and high-value vehicles, and moves for cars that don't run. It covers the contiguous United States only, so Alaska and Hawaii are out.
Hermes shows you where the money goes before you book. According to its pricing guide, your total has 2 parts. One is the carrier payment, the amount the trucking company accepts to haul your car. The other is a separate Hermes brokerage fee for pricing the route, finding and checking the carrier and handling dispatch. Both appear in your documents before you authorize.
Its terms say the carrier's share is normally paid to the driver at delivery, by the method in your dispatch confirmation. Pay only the parties and amounts named in Hermes paperwork, and call the company if a payment request doesn't match.
A quote is only the first step. Its terms say no carrier is assigned until a qualified one accepts the load and Hermes issues a dispatch confirmation. Pickup and delivery dates stay estimates unless a signed agreement says otherwise. A price below the going market rate can sit unassigned until you raise it, the company warns.
Cars that won't start, steer or roll need extra planning. Hermes asks for an honest condition report and photos so the right winch or forklift shows up, and confirms the higher carrier price before assignment.
Hermes never takes possession of your vehicle. Damage claims go to the carrier and its insurer, which decide coverage, so mark any new damage on the delivery bill of lading and report it right away.
Hermes Auto Carriers is based at 18-73 43rd St in Astoria, NY. It's registered with FMCSA as a broker under USDOT 4472602 and MC-1765386, and its authority is active per FMCSA data as of October 18, 2026. Federal filing records show that authority was granted on November 21, 2025. No BBB profile was found.
