Haulix
Haulix has a TrustScore of 74/100 and is rated Trusted. The reviews we read highlight strong communication, with many customers appreciating clear and consistent updates. Delivery timing and shipment tracking also receive positive feedback, contributing to a generally favorable experience. However, a smaller share of reviews mention concerns about pricing and pickup timing, and issue resolution shows a more mixed pattern compared to the strongest praise areas. Haulix holds active FMCSA broker authority, confirming its legal registration to operate. The score is capped at 74 until a second review platform has at least 25 counted reviews. Most of its 1,886 counted reviews are on Google, with smaller numbers on Trustpilot and BBB, and the newest review is from April 2026.
Reviews across platforms
What They're Good At & What to Watch
Where Haulix delivers
Many reviewers praise communication.
Many reviewers praise communication.
Delivery timing gets favorable
Delivery timing gets favorable feedback in the reviews we read.
Shipment updates and tracking
Shipment updates and tracking are also praised.
Haulix has active FMCSA
Haulix has active FMCSA broker authority.
What to be aware of
Pricing has some complaints
Pricing has some complaints in the reviews we read.
Pickup timing also has
Pickup timing also has some complaints.
Issue resolution is more
Issue resolution is more mixed than the strongest praise areas.
The score is capped
The score is capped at 74 until a second review platform has at least 25 counted reviews.
Company information
Held by the carrier, not Haulix. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Haulix
Haulix is a Wilmington, Delaware auto transport broker, which means it books licensed carriers for your car rather than running its own trucks. Haulix is a registered trade name of Pride Car Shipping Inc., and its website and reviews go by Pride Car Shipping. It arranges open car shipping, enclosed auto transport, door-to-door delivery and inoperable vehicle moves across the U.S.
Your trailer choice sets both the insurance amount and the wait. Pride Car Shipping says its open carriers carry $100,000 in coverage and its enclosed drivers carry $250,000. It steers exotic and classic cars worth more than $100,000 to the enclosed option. The pickup window changes too. Its guide puts open transport at 3 to 5 days for most vehicles and enclosed at about a week to 10 days, since fewer enclosed trucks run fewer routes.
Once the car is loaded, plan on roughly 500 miles a day, according to the company. It doesn't promise delivery dates, citing weather, accidents and mechanical trouble. A carrier's expedited service can lock in a pickup date for a higher price.
Long-distance orders mostly ride on 10-car haulers. The company also moves cars bought at auctions, dealerships and ports. You can pack up to 100 lbs of soft items in the trunk. Firearms, ammunition and toll tags have to come out first.
Pride Car Shipping doesn't publish terms and conditions, a deposit amount or a cancellation fee on its website. Ask for all three in writing before you sign.
The carrier's cargo policy covers your vehicle in transit, and the company says it will send you that carrier's insurance file if you need to claim. Write every new mark on the Bill of Lading at delivery, or the insurer may deny the claim.
FMCSA records for the company start in 2021, and its BBB file opened in August 2022. The office is at 1007 N Orange St, 4th floor, in Wilmington, Delaware. Pride Car Shipping is registered with FMCSA as a broker under USDOT 3676446 and MC-1276929, and its broker authority is active. It isn't BBB accredited.
