Friendly Auto Transport
Friendly Auto Transport has a TrustScore of 69/100 and a Mixed rating. It has active FMCSA broker authority, and almost all of its 163 counted reviews are on Google, with a 5-star Google average. The reviews we read are mostly favorable about communication, delivery timing, pricing, and shipment updates, with only a few complaints tied to pickup timing, delivery timing, pricing, or driver professionalism. The score is capped at 69 until the company has 500 counted reviews, so the current evidence base is still limited. The newest review is from March 2026, and the reviews we read do not show a broad pattern of complaints.
Reviews across platforms
What They're Good At & What to Watch
Where Friendly delivers
Active FMCSA broker authority
Active FMCSA broker authority
Almost all of its
Almost all of its 163 counted reviews are on Google
The reviews we read
The reviews we read are mostly favorable about communication
The reviews we read
The reviews we read are mostly favorable about delivery timing and shipment updates
What to be aware of
The score is capped
The score is capped at 69 until the company has 500 counted reviews
The evidence base is
The evidence base is still limited with 163 counted reviews
A few reviews we read mention complaints about pickup timing
A few reviews we read mention complaints about pickup timing, delivery timing, pricing, or driver professionalism
Company information
Held by the carrier, not Friendly Auto Transport. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Friendly Auto Transport
Shipping across the lower 48 states, plus port service to Hawaii, Alaska, Puerto Rico, Guam and the South Pacific, is offered by Friendly Auto Transport LLC, a Fort Myers, Florida car shipping broker. Overseas legs run through maritime partners, and the company quotes those routes by phone. It arranges open car shipping, enclosed auto transport and door-to-door delivery.
Friendly doesn't take money until a carrier is locked in. Its shipping agreement says no deposits or upfront fees are charged until a carrier is confirmed and you sign. The broker fee is charged to your card then, and the rest goes to the carrier at delivery, usually in cash or through apps like Zelle or Venmo. If you'd rather pay everything upfront by card, the agreement adds a 6% service fee, rounded up to the next hundred dollars.
Once you sign, the broker fee may not be refunded if you cancel. The agreement adds a $250 fee if a vehicle becomes inoperable after dispatch and a $250 dry run fee if your car isn't ready at pickup. If an assigned carrier drops out, Friendly has 10 business days from your first available date to find another before a refund is considered.
Inoperable cars are accepted for a premium if they roll, brake and steer. Electric vehicles must be fully charged before loading. Customers include snowbirds, traveling nurses, car collectors, auction buyers, dealerships and corporate fleets.
Friendly never owns trucks or employs drivers, and a contract carrier handles each move. That carrier's cargo policy covers your vehicle, its deductible applies to any claim, and Friendly keeps each carrier's certificate of insurance on file.
Friendly Auto Transport LLC operates from Fort Myers. MC-73283 is its active broker license, issued under USDOT 3093558, and its federal record starts in 2018.
