Direct Connect Auto Transport Inc.
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.
Reviews across platforms
What They're Good At & What to Watch
Where Direct Connect Auto Transport Inc. delivers
FMCSA shows its required
FMCSA shows its required federal broker authority is not active (status inactive).
It has 2
It has 2,003 counted reviews across Google, Trustpilot, and BBB.
The reviews we read praise communication
The reviews we read praise communication, delivery timing, pickup timing, and driver professionalism.
The newest review is
The newest review is from April 2026.
What to be aware of
FMCSA shows the required federal broker authority is inactive
FMCSA shows the required federal broker authority is inactive, and favorable reviews cannot override that.
The reviews we read also include complaints about pricing
The reviews we read also include complaints about pricing, shipment updates and tracking, pickup timing, delivery timing, vehicle condition, driver professionalism, and issue resolution.
Company information
Held by the carrier, not Direct Connect Auto Transport Inc.. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Direct Connect Auto Transport Inc.
Direct Connect Auto Transport Inc. is a Pompano Beach, Florida-based auto transport company registered with FMCSA as a broker. It books open car shipping, enclosed auto transport and flatbed hauls for cars, trucks, classics, motorcycles, boats and RVs. Its About page says it ships to all 50 states, Puerto Rico and overseas.
Your deposit pays for a load-board listing, the terms say, posting your order so a driver will take it. You can pay it by card, check or money order. Once a carrier is assigned or dispatched, every deposit and payment is non-refundable, no exceptions. The balance goes to the driver at delivery in cash, a cashier's check or a money order. And the full charge is due even if the car arrives damaged.
Quotes are free, and the company says they're guaranteed for 7 days. Its FAQ asks you to book 1 to 3 weeks ahead and allow a 3 to 5 day pickup window. Coast-to-coast runs average 7 to 14 days, shorter trips 3 to 10. A fixed-date pickup costs extra. The terms treat every date as an estimate.
Dealers, auction buyers, students, military families and snowbirds each get a service page. On domestic runs, up to 100 pounds of belongings can ride in the trunk.
Its terms let subcontracted carriers do the hauling, and their insurance is primary. Note damage on the bill of lading, then file a written claim within 15 days. The homepage advertises a Damage-Free Guarantee, but the terms limit Direct Connect's own liability to gross negligence or intentional conduct.
BBB lists Direct Connect Auto Transport, Inc. at 1180 SW 36th Ave, Suite 207, in Pompano Beach, FL, incorporated in January 2010 and accredited since December 27, 2022. FMCSA lists its broker record, USDOT 2244227 and MC-675810, as not authorized as of July 25, 2026. BBB ties the company to MC-442470, a carrier record under the same name in Corinth, Mississippi (USDOT 1061941), which holds active authority to haul property with one truck as of October 18, 2026.
