Cayad Services LLC
Cayad Services LLC has a TrustScore of 69/100 and a Mixed rating. Its federal broker authority is active, and the reviews we read are mostly favorable, with strong praise for communication, delivery timing, shipment updates and tracking, and driver professionalism. The tradeoff is that the evidence is still limited to 466 counted reviews, so the score is capped at 69 until the company has 500 counted reviews. There are also some complaints about pricing, pickup timing, delivery timing, vehicle condition, and issue resolution, so the review record is positive but not clean enough for a Trusted result. The newest review is from July 2026, and almost all of its counted reviews are on Google, with additional counted reviews on Trustpilot and BBB.
Reviews across platforms
What They're Good At & What to Watch
Where Cayad Services LLC delivers
Active FMCSA broker authority.
Active FMCSA broker authority.
Almost all of its 466 counted reviews are on Google
Almost all of its 466 counted reviews are on Google, with 67 on Trustpilot and 7 on BBB.
The reviews we read praise communication
The reviews we read praise communication, delivery timing, shipment updates and tracking, and driver professionalism.
The newest review is
The newest review is from July 2026.
What to be aware of
The score is capped
The score is capped at 69 until the company has 500 counted reviews.
The reviews we read also include complaints about pricing
The reviews we read also include complaints about pricing, pickup timing, delivery timing, vehicle condition, and issue resolution.
The evidence is still limited to 466 counted reviews
The evidence is still limited to 466 counted reviews, so the record is not broad enough for a Trusted rating.
Company information
Held by the carrier, not Cayad Services LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Cayad Services LLC
Private car owners, snowbirds and dealerships are the customers Cayad Services LLC writes its service pages for. Operating as Cayad Auto Transport, it's a St. Petersburg, Florida, car shipping broker that books open and enclosed transport, door-to-door delivery and expedited shipping nationwide. Cayad books licensed carriers and doesn't run its own trucks.
A shareable GPS link is Cayad's answer to the "where's my car?" call. The tracker shows your vehicle's live location, its ETA and the full Bill of Lading, and you can send the link to anyone. The company says more than 70% of its loads carry guaranteed tracking through the driver's GPS. That leaves some shipments without it, so ask before you book.
Cayad ships more than sedans. Its pages list pickup trucks, SUVs, motorcycles, ATVs, UTVs, RVs, classic and exotic cars, and heavy hauls. Non-running vehicles can go too, with a forklift or winch at each end. For businesses, it moves inventory between dealerships, auctions, ports and end buyers, priced as spot quotes, custom rates or contracts.
You don't pay anything upfront. Cayad says it charges you only once a carrier is assigned. Its cancellation fee and balance terms aren't spelled out on its public pages, so get both in writing before you commit.
Cayad says every shipment includes insurance coverage and that it vets each carrier for safety and insurance compliance. Its website terms send disputes with Cayad to binding individual arbitration in St. Petersburg.
Cayad Services LLC was incorporated on May 4, 2023, and started business on June 20, 2023, according to BBB. FMCSA lists its address as 7901 4th St N in St. Petersburg, Florida. Its federal registration is USDOT 4091368, MC-1558686, and its broker authority is active. It has been BBB accredited since December 9, 2025.
