American Auto Line LLC
American Auto Line LLC has a TrustScore of 64/100 and a Mixed rating. Its federal broker authority is active, and the reviews we read are mostly favorable on communication, delivery timing, pickup timing, and driver professionalism. The evidence is still limited, with 49 counted reviews across Google, Trustpilot, and BBB, so the score is based on a relatively small public record. There are a few complaints about pricing and shipment updates, which keeps it from a Trusted result even with strong praise in several areas. The newest review is from March 2026, and its active FMCSA broker authority is a factual registration, not proof of service quality.
Reviews across platforms
What They're Good At & What to Watch
Where American Auto Line LLC delivers
Active FMCSA broker authority
Active FMCSA broker authority
37 of its 49 counted reviews are on Google
37 of its 49 counted reviews are on Google, with additional counted reviews on Trustpilot and BBB
The reviews we read praise communication
The reviews we read praise communication, delivery timing, pickup timing, and driver professionalism
Most counted reviews are
Most counted reviews are favorable across the platforms with counted feedback
What to be aware of
The public review base is still small at 49 counted reviews
The public review base is still small at 49 counted reviews, so the score rests on limited evidence
There are some complaints
There are some complaints about pricing and shipment updates
A Mixed rating means
A Mixed rating means the evidence is positive overall but not strong enough for a Trusted result
Company information
Held by the carrier, not American Auto Line LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About American Auto Line LLC
Door-to-door car shipping is the core of American Auto Line LLC's work as a family-owned auto transport broker in Fortuna, California. It arranges open car shipping, enclosed auto transport and expedited service for cars, trucks and SUVs across the United States. The company books vetted carriers and doesn't haul vehicles itself.
Quoted prices hold for two weeks. American Auto Line says it guarantees your price for 14 days after your first request, and the price you see is the price you pay. A transportation specialist calls to confirm the details. You can place an order with only a city and zip code until you know the exact address.
Nothing is due until dispatch is confirmed and a licensed carrier is assigned. Payment is then due within 24 hours by card or cardless debit, and a late payment can bring a $200 fee. You can cancel at any time. Cancelling after dispatch but before pickup costs $250, and after pickup you owe any transport costs already incurred. Refunds are processed within 7 business days.
The company suggests booking 2 to 3 weeks ahead. Transit takes about 1 to 2 days for trips under 200 miles and 5 to 9 days for routes over 1,500 miles. Someone 18 or older must be present at pickup and delivery, and up to 100 lbs of personal items can ride in the trunk.
The carrier's cargo insurance covers driver negligence, and American Auto Line adds contingency coverage of up to $100,000 for damage that policy doesn't cover, excluding pre-existing damage, minor cosmetic issues, personal items and weather. Note any damage on the Bill of Lading and file a claim with the carrier within 24 hours.
The company is registered with FMCSA as a broker under USDOT 4230662 and MC-1636734, and its authority has been active since May 2024. BBB lists its start as March 2024. It operates from 879 Barry Ave in Fortuna and has been BBB accredited since September 2024.
